--- title: Venue2U Integration description: How to connect Venue2U to Now Book It --- [Skip to content](https://help.nowbookit.com/venue2u-integration#main-content) English Show submenu for translations [![NowBookIt-Alt-Logo 2-1](https://help.nowbookit.com/hs-fs/hubfs/NowBookIt-Alt-Logo%202-1.png?width=300&height=75&name=NowBookIt-Alt-Logo%202-1.png)](https://nowbookit.com) Open main navigation Close main navigation - English Show submenu for translations - [New Now Book It Experience](https://help.nowbookit.com/knowledge-base) [New Now Book It Experience](https://help.nowbookit.com/knowledge-base?hsLang=en) How can we help you? - There are no suggestions because the search field is empty. 1. [Help Centre](https://help.nowbookit.com/?hsLang=en) 2. [Sadie and Integrations](https://help.nowbookit.com/sadie-and-integrations?hsLang=en) 3. [Partner Integrations](https://help.nowbookit.com/sadie-and-integrations?hsLang=en#partner-integrations) # Venue2U Integration ## How to connect Venue2U to Now Book It   ![1-May-24-2024-08-05-22-7656-AM](https://help.nowbookit.com/hs-fs/hubfs/1-May-24-2024-08-05-22-7656-AM.png?width=688&height=606&name=1-May-24-2024-08-05-22-7656-AM.png)   NowBookIt’s platform integrates with Venue 2 U so that bookings can be made in NBI and in turn tabs can be created in Venue 2 U. #### Contact details - For Venue 2 U support and set up please contact - Phone: 0412 041 222 - Email: [support@harrisdata.com.au](mailto:support@harrisdata.com.au) #### What the integration does - When a booking is ‘Unconfirmed’ in NBI then a tab with customer details (if available) is created in Venue2U. - Once the tab is created in Venue2U then the status of the booking in NBI is updated to ‘Confirmed’. - NBI is the source of truth. #### What the integration does not do - If a booking changes in NBI the time/date in Venue2U does not update. - Tab closed in Venue2U the booking is not closed in NBI. Venue has to manually close the booking in NBI. - Walkin bookings do not create a tab in Venue2U. Venue will need to create tab manually. - ‘Pre Auth’ bookings do not create a tab in Venue2U. Venue will need to create tab manually. - No sales data flows from Venue2U to NBI. Dashboard can not be utilised. - Gift cards can not be redeemed in Venue2U. #### Create a booking in NBI 1. Log into Now Book It Admin: [![](https://admin.nowbookit.com/images/icons/favicon-16x16.png)Admin: Now Book It](https://admin.nowbookit.com/) 2. Search for venue using the search function. 3. Select venue by clicking on the name of the venue. ![2-May-24-2024-08-05-23-1503-AM](https://help.nowbookit.com/hs-fs/hubfs/2-May-24-2024-08-05-23-1503-AM.png?width=688&height=139&name=2-May-24-2024-08-05-23-1503-AM.png) 4. Click on ‘Open Restaurant’ button. ![3-May-24-2024-08-05-23-0851-AM](https://help.nowbookit.com/hs-fs/hubfs/3-May-24-2024-08-05-23-0851-AM.png?width=688&height=162&name=3-May-24-2024-08-05-23-0851-AM.png) 5. When the Restaurant opens, click on the '+' button. ![4-May-24-2024-08-05-22-6963-AM](https://help.nowbookit.com/hs-fs/hubfs/4-May-24-2024-08-05-22-6963-AM.png?width=688&height=128&name=4-May-24-2024-08-05-22-6963-AM.png) 6. A booking pop up will appear. 7. Select the below: 1. booking time (right panel). 2. Number of people for the booking (if more than the default value). ![5-May-24-2024-08-05-22-5852-AM](https://help.nowbookit.com/hs-fs/hubfs/5-May-24-2024-08-05-22-5852-AM.png?width=688&height=321&name=5-May-24-2024-08-05-22-5852-AM.png) 8. Select the ‘Customer’ button. **NOTE:** this button will only appear when the booking time is selected. ![6-May-24-2024-08-05-22-6167-AM](https://help.nowbookit.com/hs-fs/hubfs/6-May-24-2024-08-05-22-6167-AM.png?width=688&height=328&name=6-May-24-2024-08-05-22-6167-AM.png) 9. For the customer enter the below data at a minimum: 1. First Name 2. Surname 3. Mobile Phone or Email **NOTE:** The ‘Mobile Phone’ and ‘Email’ fields are what the matching criteria/de-dupe process is based on. See the section ‘Customer creation’ for more information. ![7-May-24-2024-08-05-22-4296-AM](https://help.nowbookit.com/hs-fs/hubfs/7-May-24-2024-08-05-22-4296-AM.png?width=688&height=328&name=7-May-24-2024-08-05-22-4296-AM.png) 10. Once the above is entered, click on ‘Save’ button. ![8-May-24-2024-08-05-22-4295-AM](https://help.nowbookit.com/hs-fs/hubfs/8-May-24-2024-08-05-22-4295-AM.png?width=688&height=328&name=8-May-24-2024-08-05-22-4295-AM.png) 11. Find the booking created on the Diary. 12. A tab will be created in Venue 2 U when the status of the booking is ‘Unconfirmed’. 13. When the tab is created the status of the booking will be updated to ‘Confirmed’. #### Find tab in Venue2U 1. Log into Venue2U 2. Click on ‘Sales’ in the menu list 3. Then click on ‘Tabs’ 4. Tab will be created ![9-4](https://help.nowbookit.com/hs-fs/hubfs/9-4.png?width=688&height=353&name=9-4.png) #### Data available in Venue2U - Booking details: - Start Date - Start Time - Table name - Customer details: - First Name - Last Name - Email - Phone number       - [Get Started](https://help.nowbookit.com/get-started?hsLang=en#main-content) - [Onboarding and Setup](https://help.nowbookit.com/get-started?hsLang=en#onboarding-and-setup) - [Your Account and Subscription](https://help.nowbookit.com/get-started?hsLang=en#your-account-and-subscription) - [User Management](https://help.nowbookit.com/get-started?hsLang=en#user-management) - [Diary / Bookings / Customers](https://help.nowbookit.com/diary-bookings-customers?hsLang=en#main-content) - [Managing Bookings](https://help.nowbookit.com/diary-bookings-customers?hsLang=en#managing-bookings) - [Diary Views and Settings](https://help.nowbookit.com/diary-bookings-customers?hsLang=en#diary-views-and-settings) - [Floor Plan](https://help.nowbookit.com/diary-bookings-customers?hsLang=en#floor-plan) - [Blockouts](https://help.nowbookit.com/diary-bookings-customers?hsLang=en#blockouts) - [Standby List and Wait List](https://help.nowbookit.com/diary-bookings-customers?hsLang=en#standby-list-and-wait-list) - [Diary Mobile](https://help.nowbookit.com/diary-bookings-customers?hsLang=en#diary-mobile) - [Customers](https://help.nowbookit.com/diary-bookings-customers?hsLang=en#customers) - [Booking Options and Services](https://help.nowbookit.com/diary-bookings-customers?hsLang=en#booking-options-and-services) - [Takeaway](https://help.nowbookit.com/diary-bookings-customers?hsLang=en#takeaway) - [Events and Special Occasions](https://help.nowbookit.com/events-and-special-occasions?hsLang=en#main-content) - [Creating and Managing Events](https://help.nowbookit.com/events-and-special-occasions?hsLang=en#creating-and-managing-events) - [Event Scheduling](https://help.nowbookit.com/events-and-special-occasions?hsLang=en#event-scheduling) - [Sadie and Integrations](https://help.nowbookit.com/sadie-and-integrations?hsLang=en#main-content) - [Sadie (AI Assistant)](https://help.nowbookit.com/sadie-and-integrations?hsLang=en#sadie-ai-assistant) - [POS Integrations](https://help.nowbookit.com/sadie-and-integrations?hsLang=en#pos-integrations) - [Payment Gateways](https://help.nowbookit.com/sadie-and-integrations?hsLang=en#payment-gateways) - [Google / Facebook](https://help.nowbookit.com/sadie-and-integrations?hsLang=en#google-facebook) - [Partner Integrations](https://help.nowbookit.com/sadie-and-integrations?hsLang=en#partner-integrations) - [Payments and Gift Cards](https://help.nowbookit.com/payments-and-gift-cards?hsLang=en#main-content) - [Gift Cards](https://help.nowbookit.com/payments-and-gift-cards?hsLang=en#gift-cards) - [Payments and Refunds](https://help.nowbookit.com/payments-and-gift-cards?hsLang=en#payments-and-refunds) - [Configuration and Communication](https://help.nowbookit.com/configuration-and-communication?hsLang=en#main-content) - [Venue Settings](https://help.nowbookit.com/configuration-and-communication?hsLang=en#venue-settings) - [Email and Communications](https://help.nowbookit.com/configuration-and-communication?hsLang=en#email-and-communications) - [Booking Customisation](https://help.nowbookit.com/configuration-and-communication?hsLang=en#booking-customisation) - [Booking Widget Customisation](https://help.nowbookit.com/configuration-and-communication?hsLang=en#booking-widget-customisation) - [CRM](https://help.nowbookit.com/configuration-and-communication?hsLang=en#crm) - [NBI Booking Analytics](https://help.nowbookit.com/nbi-booking-analytics?hsLang=en#main-content) - [Payments](https://help.nowbookit.com/nbi-booking-analytics?hsLang=en#payments) - [Bookings & Service](https://help.nowbookit.com/nbi-booking-analytics?hsLang=en#bookings-service) - [Getting Started](https://help.nowbookit.com/nbi-booking-analytics?hsLang=en#getting-started) [![KBlogo](https://help.nowbookit.com/hs-fs/hubfs/KBlogo.png?width=200&height=50&name=KBlogo.png "KBlogo")](https://nowbookit.com) Need more assistance? 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