--- title: Setting Cut Off Times for the Widget description: Cut off booking times for widget --- [Skip to content](https://help.nowbookit.com/setting-cut-off-times-for-the-widget#main-content) English Show submenu for translations [![NowBookIt-Alt-Logo 2-1](https://help.nowbookit.com/hs-fs/hubfs/NowBookIt-Alt-Logo%202-1.png?width=300&height=75&name=NowBookIt-Alt-Logo%202-1.png)](https://nowbookit.com) Open main navigation Close main navigation - English Show submenu for translations - [New Now Book It Experience](https://help.nowbookit.com/knowledge-base) [New Now Book It Experience](https://help.nowbookit.com/knowledge-base?hsLang=en) How can we help you? - There are no suggestions because the search field is empty. 1. [Help Centre](https://help.nowbookit.com/?hsLang=en) 2. [Configuration and Communication](https://help.nowbookit.com/configuration-and-communication?hsLang=en) 3. [Venue Settings](https://help.nowbookit.com/configuration-and-communication?hsLang=en#venue-settings) # Setting Cut Off Times for the Widget ## How to manage booking cut off times when a customer is booking through the Widget ### Stopping online bookings in advance of your service start time Step 1. Go to your **Admin Page** a. **Booking Widget \> Widget Settings** ![](https://help.nowbookit.com/hs-fs/hubfs/image-png-Jan-14-2026-03-36-37-2392-AM.png?width=670&height=247&name=image-png-Jan-14-2026-03-36-37-2392-AM.png) b. Scroll down to the section under **Time Restrictions** and Navigate to the field that reads *Stop taking online bookings X minutes before service starts.*  c. Enter your desired time as minutes. Eg: if you would like to stop taking bookings an hour before service starts, you would enter **60**. d. Scroll to the bottom of the page and click **Save** **![](https://help.nowbookit.com/hs-fs/hubfs/image-png-Jan-14-2026-03-38-49-4419-AM.png?width=670&height=358&name=image-png-Jan-14-2026-03-38-49-4419-AM.png)** ### Stopping online bookings in advance of the desired booking time of the customer If you are wanting to allow customers to still make bookings during service, but have a cut off time prior to the actual booking time, you can enter your desired time in field to the right of this that's labelled *Stop taking online bookings less than X minutes in advance.* a. **Widget Settings** b. Navigate to the field that reads *Stop taking online bookings less than X minutes in advance.* c. Enter your desired time as minutes. Eg: if the customer wants to make a **12pm** booking, and you want their to be an hour advance time, it would be **60 minutes,** meaning the latest the customer can make a booking for their desired time is **11am**. d. Scroll to the bottom of the page and click **Save** ![](https://help.nowbookit.com/hs-fs/hubfs/image-png-Jan-14-2026-03-39-18-5785-AM.png?width=670&height=365&name=image-png-Jan-14-2026-03-39-18-5785-AM.png) ### Stopping existing bookings from having the ability to be edited a. **Widget Settings** b. Navigate to the field that reads *Stop editing online X hours before booking starts* c. Enter your desired time as hours. Eg: if you would like the customer to stop making any changes to their booking a day before service starts, you would enter **24**. d. Scroll to the bottom of the page and click **Save** ![](https://help.nowbookit.com/hs-fs/hubfs/image-png-Jan-14-2026-03-39-49-3463-AM.png?width=670&height=363&name=image-png-Jan-14-2026-03-39-49-3463-AM.png) ### Stopping existing bookings from having the ability to cancel a. **Widget Settings** b. Navigate to the field that reads *Stop cancelling online X hours before booking starts* c. Enter your desired time as hours. Eg: if you would like the customer to stop making any changes to their booking a day before the booking, you would enter **24.** d. Scroll to the bottom of the page and click **Save** **![](https://help.nowbookit.com/hs-fs/hubfs/image-png-Jan-14-2026-03-40-36-5729-AM.png?width=670&height=362&name=image-png-Jan-14-2026-03-40-36-5729-AM.png)**   - [Get Started](https://help.nowbookit.com/get-started?hsLang=en#main-content) - [Onboarding and Setup](https://help.nowbookit.com/get-started?hsLang=en#onboarding-and-setup) - [Your Account and Subscription](https://help.nowbookit.com/get-started?hsLang=en#your-account-and-subscription) - [User Management](https://help.nowbookit.com/get-started?hsLang=en#user-management) - [Diary / Bookings / Customers](https://help.nowbookit.com/diary-bookings-customers?hsLang=en#main-content) - [Managing Bookings](https://help.nowbookit.com/diary-bookings-customers?hsLang=en#managing-bookings) - [Diary Views and Settings](https://help.nowbookit.com/diary-bookings-customers?hsLang=en#diary-views-and-settings) - [Floor Plan](https://help.nowbookit.com/diary-bookings-customers?hsLang=en#floor-plan) - [Blockouts](https://help.nowbookit.com/diary-bookings-customers?hsLang=en#blockouts) - [Standby List and Wait List](https://help.nowbookit.com/diary-bookings-customers?hsLang=en#standby-list-and-wait-list) - [Diary Mobile](https://help.nowbookit.com/diary-bookings-customers?hsLang=en#diary-mobile) - [Customers](https://help.nowbookit.com/diary-bookings-customers?hsLang=en#customers) - [Booking Options and Services](https://help.nowbookit.com/diary-bookings-customers?hsLang=en#booking-options-and-services) - [Takeaway](https://help.nowbookit.com/diary-bookings-customers?hsLang=en#takeaway) - [Events and Special Occasions](https://help.nowbookit.com/events-and-special-occasions?hsLang=en#main-content) - [Creating and Managing Events](https://help.nowbookit.com/events-and-special-occasions?hsLang=en#creating-and-managing-events) - [Event Scheduling](https://help.nowbookit.com/events-and-special-occasions?hsLang=en#event-scheduling) - [Sadie and Integrations](https://help.nowbookit.com/sadie-and-integrations?hsLang=en#main-content) - [Sadie (AI Assistant)](https://help.nowbookit.com/sadie-and-integrations?hsLang=en#sadie-ai-assistant) - [POS Integrations](https://help.nowbookit.com/sadie-and-integrations?hsLang=en#pos-integrations) - [Payment Gateways](https://help.nowbookit.com/sadie-and-integrations?hsLang=en#payment-gateways) - [Google / Facebook](https://help.nowbookit.com/sadie-and-integrations?hsLang=en#google-facebook) - [Partner Integrations](https://help.nowbookit.com/sadie-and-integrations?hsLang=en#partner-integrations) - [Payments and Gift Cards](https://help.nowbookit.com/payments-and-gift-cards?hsLang=en#main-content) - [Gift Cards](https://help.nowbookit.com/payments-and-gift-cards?hsLang=en#gift-cards) - [Payments and Refunds](https://help.nowbookit.com/payments-and-gift-cards?hsLang=en#payments-and-refunds) - [Configuration and Communication](https://help.nowbookit.com/configuration-and-communication?hsLang=en#main-content) - [Venue Settings](https://help.nowbookit.com/configuration-and-communication?hsLang=en#venue-settings) - [Email and Communications](https://help.nowbookit.com/configuration-and-communication?hsLang=en#email-and-communications) - [Booking Customisation](https://help.nowbookit.com/configuration-and-communication?hsLang=en#booking-customisation) - [Booking Widget Customisation](https://help.nowbookit.com/configuration-and-communication?hsLang=en#booking-widget-customisation) - [CRM](https://help.nowbookit.com/configuration-and-communication?hsLang=en#crm) - [NBI Booking Analytics](https://help.nowbookit.com/nbi-booking-analytics?hsLang=en#main-content) - [Payments](https://help.nowbookit.com/nbi-booking-analytics?hsLang=en#payments) - [Bookings & Service](https://help.nowbookit.com/nbi-booking-analytics?hsLang=en#bookings-service) - [Getting Started](https://help.nowbookit.com/nbi-booking-analytics?hsLang=en#getting-started) [![KBlogo](https://help.nowbookit.com/hs-fs/hubfs/KBlogo.png?width=200&height=50&name=KBlogo.png "KBlogo")](https://nowbookit.com) Need more assistance? 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