Reissue a Gift Card

Resend a gift voucher to a customer directly from your Admin Portal or Diary.

Step 1: Open Gift Card Management

From Admin:

1. Go to admin.nowbookit.com
2. Click Gift Card Management in the sidebar

From the Diary:

1. Click the three white dots in the top right-hand corner
2. Click Gift Cards

Step 2: Find the voucher

1. Click the Management tab on the left-hand side, under the Gift Cards heading.
2. Search for the gift card using the last 4 digits or letters on the card, or search by surname or email address.
3. Click the correct gift card to open it.

Step 3: Reissue

Click Reissue at the top of the page. This resends the voucher to the email address listed under Receiver's Email.

Reissuing to a different email address

If the voucher needs to go to a new email address instead:

1. Follow Steps 1–2 above to search for and open the gift card.
2. Update the Receiver's Email field with the new address.
3. Click Save.
4. Reopen the gift card and click Reissue. The voucher will be sent to the new address.