---
title: me&u Integration
description: How to connect me&amp;u with Now Book It
---

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1. [Help Centre](https://help.nowbookit.com/?hsLang=en)
2. [Sadie and Integrations](https://help.nowbookit.com/sadie-and-integrations?hsLang=en)
3. [Partner Integrations](https://help.nowbookit.com/sadie-and-integrations?hsLang=en#partner-integrations)

# me&u Integration

## How to connect me&u with Now Book It

#### How to set it up

In Connect \> App \> Install New App \> Find Now Book It \> Click into it \> Add in the Client ID and Client Secret into the App \> Select all permissions \> Save

#### Notes

- Only Opted In contacts from NBI will be synced into Connect.
- The Connect Sync will run every 30mins to pull in the latest information from NBI
- Contact Data is identified through mobile numbers. As long as the mobile number is the same, the contact will be updated on future bookings

#### Support

- Live venues that are integrated with NBI x me&u will have the option to reach out to me&u chat support. They will receive a response in under 2 minutes
- The me&u team will help support the venues with their needs and investigate issues that arise

#### Data that gets sent through

*Customer information that is synced is listed below:*

- **First name**
- **Last name**
- **Company**
- **Email**
- **Phone number**
- **DOB (if entered in to NBI)**
- **Tags (**Tags at a customer object not booking object)
- **Address**
- **Updated Date**
- **POS Sales Data** (if POS integration is connected)
- **Visits**

 

*Reservation information that is synced is listed below:*

**Customer name and details**

**Time of reservation**

**Length of reservation**

**Reservation notes**

**Venue of reservation**

**Status** -statuses in MGL can only be Confirmed, Unconfirmed or Pending and these statuses are mapped to the 4 types of statuses available in NBI which are:

- Partially seated, seated and unconfirmed
- Partially seated and seated map to confirmed
- Unconfirmed
- Pending

 

 

 

 

- [Get Started](https://help.nowbookit.com/get-started?hsLang=en#main-content)

    - [Onboarding and Setup](https://help.nowbookit.com/get-started?hsLang=en#onboarding-and-setup)
    - [Your Account and Subscription](https://help.nowbookit.com/get-started?hsLang=en#your-account-and-subscription)
    - [User Management](https://help.nowbookit.com/get-started?hsLang=en#user-management)
- [Diary / Bookings / Customers](https://help.nowbookit.com/diary-bookings-customers?hsLang=en#main-content)

    - [Managing Bookings](https://help.nowbookit.com/diary-bookings-customers?hsLang=en#managing-bookings)
    - [Diary Views and Settings](https://help.nowbookit.com/diary-bookings-customers?hsLang=en#diary-views-and-settings)
    - [Floor Plan](https://help.nowbookit.com/diary-bookings-customers?hsLang=en#floor-plan)
    - [Blockouts](https://help.nowbookit.com/diary-bookings-customers?hsLang=en#blockouts)
    - [Standby List and Wait List](https://help.nowbookit.com/diary-bookings-customers?hsLang=en#standby-list-and-wait-list)
    - [Diary Mobile](https://help.nowbookit.com/diary-bookings-customers?hsLang=en#diary-mobile)
    - [Customers](https://help.nowbookit.com/diary-bookings-customers?hsLang=en#customers)
    - [Booking Options and Services](https://help.nowbookit.com/diary-bookings-customers?hsLang=en#booking-options-and-services)
    - [Takeaway](https://help.nowbookit.com/diary-bookings-customers?hsLang=en#takeaway)
- [Events and Special Occasions](https://help.nowbookit.com/events-and-special-occasions?hsLang=en#main-content)

    - [Creating and Managing Events](https://help.nowbookit.com/events-and-special-occasions?hsLang=en#creating-and-managing-events)
    - [Event Scheduling](https://help.nowbookit.com/events-and-special-occasions?hsLang=en#event-scheduling)
- [Sadie and Integrations](https://help.nowbookit.com/sadie-and-integrations?hsLang=en#main-content)

    - [Sadie (AI Assistant)](https://help.nowbookit.com/sadie-and-integrations?hsLang=en#sadie-ai-assistant)
    - [POS Integrations](https://help.nowbookit.com/sadie-and-integrations?hsLang=en#pos-integrations)
    - [Payment Gateways](https://help.nowbookit.com/sadie-and-integrations?hsLang=en#payment-gateways)
    - [Google / Facebook](https://help.nowbookit.com/sadie-and-integrations?hsLang=en#google-facebook)
    - [Partner Integrations](https://help.nowbookit.com/sadie-and-integrations?hsLang=en#partner-integrations)
- [Payments and Gift Cards](https://help.nowbookit.com/payments-and-gift-cards?hsLang=en#main-content)

    - [Gift Cards](https://help.nowbookit.com/payments-and-gift-cards?hsLang=en#gift-cards)
    - [Payments and Refunds](https://help.nowbookit.com/payments-and-gift-cards?hsLang=en#payments-and-refunds)
- [Configuration and Communication](https://help.nowbookit.com/configuration-and-communication?hsLang=en#main-content)

    - [Venue Settings](https://help.nowbookit.com/configuration-and-communication?hsLang=en#venue-settings)
    - [Email and Communications](https://help.nowbookit.com/configuration-and-communication?hsLang=en#email-and-communications)
    - [Booking Customisation](https://help.nowbookit.com/configuration-and-communication?hsLang=en#booking-customisation)
    - [Booking Widget Customisation](https://help.nowbookit.com/configuration-and-communication?hsLang=en#booking-widget-customisation)
    - [CRM](https://help.nowbookit.com/configuration-and-communication?hsLang=en#crm)
- [NBI Booking Analytics](https://help.nowbookit.com/nbi-booking-analytics?hsLang=en#main-content)

    - [Payments](https://help.nowbookit.com/nbi-booking-analytics?hsLang=en#payments)
    - [Bookings & Service](https://help.nowbookit.com/nbi-booking-analytics?hsLang=en#bookings-service)
    - [Getting Started](https://help.nowbookit.com/nbi-booking-analytics?hsLang=en#getting-started)

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