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Policy Agreement

The Policy Agreement adds a pop-up box to your booking widget, showing customers your terms and conditions and asking them to agree before they can complete their booking.

To add a policy agreement to a service

  1. Go to Venue Settings > Diary > Schedules
  2. Choose the day, then select the service you want to add the policy agreement to.
  3. Once the service is open, click on the Settings tab
  4. Scroll down and toggle the require policy agreement box
  5. Enter the terms and conditions, cancellation policy, or any other information you'd like customers to see. You can include plain text or links.
  6. Select Save. Add to all services the pop up is to be displayed.

What customers see

Once saved, customers booking online for that day and service will see a pop-up asking them to agree to your terms and conditions. They won't be able to continue with their booking until they select continue to agree.