Policy Agreement
The Policy Agreement adds a pop-up box to your booking widget, showing customers your terms and conditions and asking them to agree before they can complete their booking.
To add a policy agreement to a service
- Go to Venue Settings > Diary > Schedules
- Choose the day, then select the service you want to add the policy agreement to.
- Once the service is open, click on the Settings tab
- Scroll down and toggle the require policy agreement box
- Enter the terms and conditions, cancellation policy, or any other information you'd like customers to see. You can include plain text or links.
- Select Save. Add to all services the pop up is to be displayed.

What customers see
Once saved, customers booking online for that day and service will see a pop-up asking them to agree to your terms and conditions. They won't be able to continue with their booking until they select continue to agree.