Gift Card Management

To manage, redeem or reissue a gift card, select Gift Card from the side menu.

1. Search for the gift card using the number, purchaser's email/phone, or recipient's email

2. Select the gift card to open its page

Redemption

Fully Redeem

1. 1. Click Mark as Used
   2. Confirm by clicking Use Card

Partial Redeem

1. 1. Click Partial Redeem
   2. Enter the amount to redeem
   3. Click Redeem Card

Any remaining balance stays on the card for next time

Issue a Gift Card

1. Click "Issue a Gift Card" (top right).
2. Under Payment Type, choose the relevant type Complimentary or In House
3. Choose the gift card value from the dropdown or, if you have custom values, type the amount.
   
4. Click Next.
5. Fill in your details and the recipient's information.
6. Click Next to review the summary.
7. Click Confirm to issue the card.

The card will now appear in the Gift Cards page, ready for redemption.

Reissue a gift card

Reissue to same email

Once you've opened the gift card, click Reissue at the top of the page. This resends the voucher to the email address listed under Receiver's Email.

Reissuing to a different email address

If the voucher needs to go to a new email address instead:

1. 1. Update the Receiver's Email field with the new address.
   2. Click Save.
   3. Reopen the gift card and click Reissue. The voucher will be sent to the new address.