me&u integration

Guest and reservation data from Now Book It syncs into me&u Connect automatically, with a sync running every 30 minutes to pull in the latest information.
Only opted-in contacts are synced. Guests who haven't opted in with your venue won't appear in Connect.
Contacts are matched using mobile number. As long as a guest's mobile number stays the same, their record will keep updating with each new booking.
This integration is free to set up.

If you don't have your Client ID and Client Secret, contact our support team at help@nowbookit.com and we'll help you get connected.

The following customer details are synced from Now Book It into me&u Connect:

Field
First name
Last name
Company
Email
Phone number
Date of birth (if entered into Now Book It)
Tags (customer-level tags, not booking-level)
Address
Updated date
POS sales data (if a POS integration is connected)
Visits

The following reservation details are also synced:

me&u only recognises three statuses: Confirmed, Unconfirmed and Pending. Now Book It's own statuses are mapped across as follows:

Venues integrated with both Now Book It and me&u can access me&u's live chat support, with a typical response time of under two minutes.
The me&u team is on hand to support venues with the integration and investigate any issues that come up.

me&u connects to Now Book It so your guest and booking data flows straight from your diary into me&u Connect, ready to use for guest engagement and marketing. This guide covers how to set up the integration, what data syncs, and how support works.