Enabling bookings through social media platforms

Adding your booking link to Google Business Profile

Linking to your booking page, rather than just your website, gets you the full SEO benefit of your bookings link.

1. Log in to your Google Business account.
2. Select the grid of dots in the top right corner.
3. Select the Business Profile manager icon.
4. Select Bookings.
5. Select Add link (or Add another link).
6. Enter your website's booking URL and save.
7. Your Google Business Profile will show the booking link within 24 hours.

For adding the Google Reserve a table button, see this artcle. 

Adding a Book Now button to Facebook and Instagram

You can connect the Reserve on social integration either from your Now Book It admin portal or from Facebook itself.

Note: you'll need a Meta Business page to create the blue Book Now button.

Option A: through Now Book It 

1. Go to Venue Settings > Integrations > Integrations
2. In the Meta Book now tile, select Set up 
3. You'll be redirected to log in to your Meta account.
4. Follow the on-screen prompts to confirm linking.
5. You'll be redirected back to the Now Book It portal.
6. The Setup button will now show Disconnect.
   a. Don't select Disconnect unless you want to remove this feature.
7. Select Save to complete the connection.

Option B: through Meta

You'll need to be the account admin for your Meta business page to do this.

1. Log in to your venue's Facebook page.
2. Select the ellipsis (the three dots) on the right.
3. Select Add action button or Edit action button.
4. Select the Book Now button.
5. Select Connect another tool, then select Now Book It.
6. Follow the on-screen prompts to continue.
7. Grant permission for Now Book It to connect to Facebook.
8. You'll be redirected to log in to the Now Book It portal.
9. Select the venue you want to activate, then confirm your settings to link.
10. Once complete, your page will show a Book Now button.

Troubleshooting

Error: "Currency Null"

1. Log in to your venue's Now Book It admin portal.
2. Go to the Venue page and select the Payments tab.
3. Select Stripe as your payment gateway provider.
4. Choose a currency (for example, Australian Dollar).
5. Select Save in the bottom right corner.
6. This creates a placeholder Stripe currency setting.
7. Redo your Facebook integration setup.

Now Book It doesn't show as an option in Meta settings

1. Check that you're connecting using the Account Admin role.
2. Log in to your Facebook page as admin.
3. Select Settings.
4. Select Page roles.
5. Find the account you're using for the integration.
6. Select Edit and change the role to Admin.
7. Select Save.
8. Redo your Facebook integration setup.