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Creating and managing blockouts by table or section

Blockouts stop guests booking a table, section, or time slot - handy for private events, maintenance, or closures. 

For other blockout types, see Closed blockouts and blockouts by service and Hiding a service on your booking widget.

Creating a one-off blockout from the Diary

Use this for short-term changes. A one-off blockout can cover a single time slot, a full day, one table, or every table.

  1. Log in and go to the Diary.
  2. Click the three dots in the top right corner of the screen.
  3. From the pop-up menu, select New Blockout
  4. Select New Blockout. A window appears with two options - choose Blockout by Table or Section.
  5. The timeline activates with checkboxes across time slots and tables.
  6. In the New Blockout panel (bottom right):
    a. Enter a Name for the blockout (e.g. "Private event").
    b. Select the time(s) for the blockout.
    c. Choose the table(s) it applies to. Use Select All to apply it to every table.
  7. Click Save.

Your blockout now appears on the timeline.

Creating a recurring blockout

Use this for blockouts that repeat daily, weekly, or yearly - such as public holidays or regular closures.

  1. Go to Venue Settings > Diary > Blockouts
  2. Click the + New blockout button in the top-right.
  3. In the pop-up window:
    a. Enter a Name for the blockout.
    b. Choose a Type (e.g. Daily, Weekly, Yearly).
    c. Depending on the type you choose, set the specific days and times, start and end dates, and any dates to exclude.
  4. Fill out all required fields.
  5. Choose the sections or tables the blockout applies to - select all sections, or choose individual layouts and tables.
  6. Click Save.

Your recurring blockout is now scheduled.

Deleting blockouts

The same steps apply no matter which type of blockout you've created - table or section, service, or closed.

From the Venue Settings

  1. Go to Venue Settings > Diary > Blockouts.
  2. A list of active blockouts appears.
  3. Click the trash can icon next to the blockout you want to remove.

The blockout is deleted from the timeline.

Tip: To exclude just one date rather than delete the whole blockout, click the block out to edit.

From Diary View

  1. Click the three dots in the top right corner of the screen.
  2. Select Edit blockouts.
  3. Find the blockout and click the trash can icon next to it.

The blockout is permanently removed.