Creating and managing blockouts by table or section
Blockouts stop guests booking a table, section, or time slot - handy for private events, maintenance, or closures.
For other blockout types, see Closed blockouts and blockouts by service and Hiding a service on your booking widget.
Creating a one-off blockout from the Diary
Use this for short-term changes. A one-off blockout can cover a single time slot, a full day, one table, or every table.
- Log in and go to the Diary.
- Click the three dots in the top right corner of the screen.
- From the pop-up menu, select New Blockout
- Select New Blockout. A window appears with two options - choose Blockout by Table or Section.
- The timeline activates with checkboxes across time slots and tables.
- In the New Blockout panel (bottom right):
a. Enter a Name for the blockout (e.g. "Private event").
b. Select the time(s) for the blockout.
c. Choose the table(s) it applies to. Use Select All to apply it to every table. - Click Save.
Your blockout now appears on the timeline.
Creating a recurring blockout
Use this for blockouts that repeat daily, weekly, or yearly - such as public holidays or regular closures.
- Go to Venue Settings > Diary > Blockouts
- Click the + New blockout button in the top-right.
- In the pop-up window:
a. Enter a Name for the blockout.
b. Choose a Type (e.g. Daily, Weekly, Yearly).
c. Depending on the type you choose, set the specific days and times, start and end dates, and any dates to exclude. - Fill out all required fields.
- Choose the sections or tables the blockout applies to - select all sections, or choose individual layouts and tables.
- Click Save.
Your recurring blockout is now scheduled.
Deleting blockouts
The same steps apply no matter which type of blockout you've created - table or section, service, or closed.
From the Venue Settings
- Go to Venue Settings > Diary > Blockouts.
- A list of active blockouts appears.
- Click the trash can icon next to the blockout you want to remove.
The blockout is deleted from the timeline.
Tip: To exclude just one date rather than delete the whole blockout, click the block out to edit.
From Diary View
- Click the three dots in the top right corner of the screen.
- Select Edit blockouts.
- Find the blockout and click the trash can icon next to it.
The blockout is permanently removed.