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Gift Card Types

This is where you set up what you're selling the specific card values and formats.

Set up a Gift Card Type

  1. In the Admin Portal, go to Gift Cards > Setup > Gift Card Types.
  2. Select Create New Card Type.
  3. Choose the type: eGift Card or Physical.
  4. Set the status to Active (you can deactivate later without deleting it).
  5. Enter the card's value.
  6. Set an expiry date.
  7. Select Save.

Repeat for every card value you want to offer.

Custom Amounts

Instead of fixed values, you can let customers set their own amount on an eGift Card:

  1. When creating (or editing) an eGift Card type, tick Allow custom amount.
  2. Set a minimum value - $5 or higher.
  3. Set a maximum value.
  4. Select Create to finish.

Good to know:

  • Custom amounts only work on eGift Cards, not physical cards.
  • Only one active card type can have custom amounts on at a time. If another type already has it enabled, you'll need to make that one inactive (or switch its custom amount off) before you can turn it on elsewhere.
  • Minimum and maximum values must be whole dollar amounts  no decimals — and the minimum can't go below $5. Leave a field blank, add a decimal, or dip under the $5 floor, and you'll get an error until it's fixed.