--- title: Configuration and Communication | Help Centre description: Email, SMS, and account customisation --- [Skip to content](https://help.nowbookit.com/configuration-and-communication#main-content) English Show submenu for translations [![NowBookIt-Alt-Logo 2-1](https://help.nowbookit.com/hs-fs/hubfs/NowBookIt-Alt-Logo%202-1.png?width=300&height=75&name=NowBookIt-Alt-Logo%202-1.png)](https://nowbookit.com) Open main navigation Close main navigation - English Show submenu for translations - [New Now Book It Experience](https://help.nowbookit.com/knowledge-base) [New Now Book It Experience](https://help.nowbookit.com/knowledge-base) How can we help you? - There are no suggestions because the search field is empty. 1. [Help Centre](https://help.nowbookit.com/) 2. [Configuration and Communication](https://help.nowbookit.com/configuration-and-communication) # Configuration and Communication Email, SMS, and account customisation - [Unique Contacts](https://help.nowbookit.com/unique-contacts) ## Venue Settings - [Staff Name Settings](https://help.nowbookit.com/staff-name-settings) - [Custom PAX per Interval Set Up](https://help.nowbookit.com/custom-pax) - [Setting Cut Off Times for the Widget](https://help.nowbookit.com/setting-cut-off-times-for-the-widget) - [Restricting the Max Number of Occupants in a Venue](https://help.nowbookit.com/restricting-the-max-number-of-occupants-in-a-venue) - [Policy Agreement](https://help.nowbookit.com/policy-agreement) - [Reporting Dashboard](https://help.nowbookit.com/reporting-dashboard) - [Next Available Booking (NAB) Option](https://help.nowbookit.com/next-available-booking-nab-option) - [Generating Reports in Now Book It](https://help.nowbookit.com/generating-reports-in-now-book-it) - [Booked By](https://help.nowbookit.com/booked-by) - [Duplicate a layout](https://help.nowbookit.com/duplicate-a-layout) See less ▼ ## Email and Communications - [SMS - Setup](https://help.nowbookit.com/sms-setup) - [SMS - Update Payment](https://help.nowbookit.com/sms-update-payment) - [SMS - Settings](https://help.nowbookit.com/sms-settings) - [Email Templates with Images and Links](https://help.nowbookit.com/email-templates-and-links) - [HTML Email Templates](https://help.nowbookit.com/html-email-templates) - [HTML Template Troubleshooting Guide](https://help.nowbookit.com/html-template-troubleshooting-guide) See less ▼ ## Booking Customisation - [Upsell Booking Options](https://help.nowbookit.com/upsell-booking-options) - [Temporary Booking Options](https://help.nowbookit.com/temporary-booking-options) - [Booking Options Settings](https://help.nowbookit.com/booking-options-settings-diary) - [How to create Booking Options](https://help.nowbookit.com/how-to-create-booking-options) - [How to Set Booking Cut-Off Times for Online Reservations](https://help.nowbookit.com/how-to-set-booking-cut-off-times-for-online-reservations) ## Booking Widget Customisation - [Edit the Widget Description in a Service or Event](https://help.nowbookit.com/edit-the-widget-description-in-a-service-or-event) - [Verification Pop-up and Tags](https://help.nowbookit.com/verification-pop-up-and-tags) - [Widget Modifications and iFrames](https://help.nowbookit.com/widget-modifications-and-iframes) - [Booked By in the Widget](https://help.nowbookit.com/booked-by-in-the-widget) - [Link to Specific Date in Widget](https://help.nowbookit.com/widget-link-with-specific-date) - [Enable Additional Fields on Booking Widget](https://help.nowbookit.com/additional-fields-on-booking-widget) See less ▼ ## CRM - [How to improve your email deliverability](https://help.nowbookit.com/email-deliverability-tips) - [CRM - Using lists](https://help.nowbookit.com/crm-using-lists) - [Visit Fields Explained](https://help.nowbookit.com/visit-fields-explained) - [Targeting Active Members Using Saved Filters](https://help.nowbookit.com/targeting-active-members-using-saved-filters) - [Uploading Contacts - CRM](https://help.nowbookit.com/uploading-contacts-crm) - [Reporting - CRM](https://help.nowbookit.com/reporting-crm) - [SPF, DKIM and DMARC Explained](https://help.nowbookit.com/spf-dkim-and-dmarc-explained) - [CRM Fields Explained](https://help.nowbookit.com/crm-fields-explained) - [Automated Emails](https://help.nowbookit.com/crm-automated-emails) See less ▼ - [Get Started](https://help.nowbookit.com/get-started#main-content) - [Onboarding and Setup](https://help.nowbookit.com/get-started#onboarding-and-setup) - [Your Account and Subscription](https://help.nowbookit.com/get-started#your-account-and-subscription) - [User Management](https://help.nowbookit.com/get-started#user-management) - [Diary / Bookings / Customers](https://help.nowbookit.com/diary-bookings-customers#main-content) - [Managing Bookings](https://help.nowbookit.com/diary-bookings-customers#managing-bookings) - [Diary Views and Settings](https://help.nowbookit.com/diary-bookings-customers#diary-views-and-settings) - [Floor Plan](https://help.nowbookit.com/diary-bookings-customers#floor-plan) - [Blockouts](https://help.nowbookit.com/diary-bookings-customers#blockouts) - [Standby List and Wait List](https://help.nowbookit.com/diary-bookings-customers#standby-list-and-wait-list) - [Diary Mobile](https://help.nowbookit.com/diary-bookings-customers#diary-mobile) - [Customers](https://help.nowbookit.com/diary-bookings-customers#customers) - [Booking Options and Services](https://help.nowbookit.com/diary-bookings-customers#booking-options-and-services) - [Takeaway](https://help.nowbookit.com/diary-bookings-customers#takeaway) - [Events and Special Occasions](https://help.nowbookit.com/events-and-special-occasions#main-content) - [Creating and Managing Events](https://help.nowbookit.com/events-and-special-occasions#creating-and-managing-events) - [Event Scheduling](https://help.nowbookit.com/events-and-special-occasions#event-scheduling) - [Sadie and Integrations](https://help.nowbookit.com/sadie-and-integrations#main-content) - [Sadie (AI Assistant)](https://help.nowbookit.com/sadie-and-integrations#sadie-ai-assistant) - [POS Integrations](https://help.nowbookit.com/sadie-and-integrations#pos-integrations) - [Payment Gateways](https://help.nowbookit.com/sadie-and-integrations#payment-gateways) - [Google / Facebook](https://help.nowbookit.com/sadie-and-integrations#google-facebook) - [Partner Integrations](https://help.nowbookit.com/sadie-and-integrations#partner-integrations) - [Payments and Gift Cards](https://help.nowbookit.com/payments-and-gift-cards#main-content) - [Gift Cards](https://help.nowbookit.com/payments-and-gift-cards#gift-cards) - [Payments and Refunds](https://help.nowbookit.com/payments-and-gift-cards#payments-and-refunds) - [Configuration and Communication](https://help.nowbookit.com/configuration-and-communication#main-content) - [Venue Settings](https://help.nowbookit.com/configuration-and-communication#venue-settings) - [Email and Communications](https://help.nowbookit.com/configuration-and-communication#email-and-communications) - [Booking Customisation](https://help.nowbookit.com/configuration-and-communication#booking-customisation) - [Booking Widget Customisation](https://help.nowbookit.com/configuration-and-communication#booking-widget-customisation) - [CRM](https://help.nowbookit.com/configuration-and-communication#crm) - [NBI Booking Analytics](https://help.nowbookit.com/nbi-booking-analytics#main-content) - [Payments](https://help.nowbookit.com/nbi-booking-analytics#payments) - [Bookings & Service](https://help.nowbookit.com/nbi-booking-analytics#bookings-service) - [Getting Started](https://help.nowbookit.com/nbi-booking-analytics#getting-started) [![KBlogo](https://help.nowbookit.com/hs-fs/hubfs/KBlogo.png?width=200&height=50&name=KBlogo.png "KBlogo")](https://nowbookit.com) Need more assistance? Speak to a team member over the phone. - Australia: [1800 265 726](tel:1800265726) - New Zealand: [0800 453 933](tel:0800453933) - United States: [1 469 458 6874](tel:14694586874) - Canada: [1 438 794 9945](tel:14387949945) - International: [+61 2 7912 1576](tel:61279121576) [mailto:enquiries@nowbookit.com](mailto:enquiries@nowbookit.com)   [nowbookit.com](https://www.nowbookit.com/) Copyright © 2026, Now Book It